Contact Us

Please refer to the Support Service for service issues and inquiries in order to resolve your problem quickly.

Visit our section for partners to learn about our offerings for partners, we are open to your suggestions and ideas - contacts us regarding partnership.


LavaPay inc.
11/F Aurora Plaza,
99 FuCheng Road,
Pudong New Area, Shanghai
200120, China

LavaPay inc.
207 Regent Street
London, W1B 3HH
United Kingdom

LavaPay inc.
125284 Moscow, Russia
BC Nordstar Tower,
31st Floor,
Begovaya str 3,
Stroenie 1

Consumer advisory - The LavaPay payment service is regarded as a stored value facility under Singapore law.

LavaPay Pte. Ltd., the Holder of the LavaPay stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read terms and conditions carefully.